NETWORK SUPPORT SERVICES
GSITECH Solutions will monitor and maintain your business’s IT infrastructure. For example this includes servers, workstations, mobile devices, laptops, tablets, network devices: modems, firewalls, network switches, printers, etc. Firstly your server houses your company’s mission critical data. Your various network devices need consistent access to this data without experiencing system outages and other network disruptions. We can monitor your network systems proactively to help keep potential downtime to a minimum. This includes:
• Standard hardware & software support for PC, tablets, mobile devices
• Monitor desktop security & performance
• Software installation & security updates for Microsoft & 3rd party apps
• Network security & vulnerability mitigation audit & remediation
• Wireless Access Point configuration & maintenance
• Network & VPN access, configuration & administration
• Firewall configuration, maintenance & management
• Software support for SaaS platforms
• Various 2FA platform configuration, maintenance & management
• Spyware, adware & anti-virus monitoring & removal
• Backup monitoring & administration for onsite & cloud solutions
• Network Attached Storage (NAS) configuration & maintenance
• IT asset management & inventory
• Warranty & service contract agreement tracking with vendors
• Server & workstation optimization
• SQL & Exchange maintenance
• DNS & domain controller maintenance
• Microsoft patch management & security updates